Every WooCommerce order in Xero
within seconds.

Orders become invoices, refunds become credit notes, customers are matched not duplicated. Built and supported in the UK.

Free plan, up to 100 orders a month. No card.
Works with
WooCommerceWooCommerceAny store on WordPress
XeroXeroAny Xero organisation
WordPressWordPress.orgOfficial plugin listing
How it works

Three steps, then it runs on its own

Nothing to export, no CSV, no nightly job to babysit. Once connected, every paid order goes across on its own and you can check any of them in Xero from the order itself.

1

Install and connect

Install from WordPress.org, connect WooCommerce with one click, sign in to Xero. See the full details.

yourstore.co.uk/wp-admin
Set up Syncible for Xero
Step 3 of 4: Connect to Xero
You will be taken to Xero to authorise the connection.
Connect Xero now
✓ WooCommerce connected
2

Orders land as they happen

Every paid order is sent the moment it is placed. The order page shows the Xero invoice number, status and payment, checked back against Xero.

yourstore.co.uk/wp-admin
Xero invoice verification
InvoiceINV-0105
ContactRachel Morgan
VAT20% VAT on Income£11.72
TotalPayment recorded to 090£70.34
3

Check it in Xero

The same order in Xero: invoice number, customer, line items, VAT and the payment recorded. Open it straight from the order.

go.xero.com
Rachel Morgan  INV-0105
ItemDescriptionTaxAmount
1Brushed cotton cushion cover20%26.00
3Wexford stoneware side plate20%36.00
1Shipping20%8.34
Amount due0.00
What actually happens

Everything the bookkeeper used to type, sent for you

When an order is paid, Syncible builds the Xero invoice from what WooCommerce recorded: each line item at the price charged, the discount, the shipping line, and the VAT as it was calculated at checkout. It finds the customer in Xero or creates them once, records the payment against the invoice, and marks it paid.

Then it goes back to Xero and checks the invoice is really there. The order page in WooCommerce shows the Xero invoice number, its status, and when it was last verified. If anything was rejected, you see why, in plain words, with a Retry button.

  • Orders become invoices, line by line
  • Refunds become credit notes against the original
  • Customers become contacts, matched not duplicated
  • Payments recorded to the account you chose
syncible.co.uk/woo/dashboard
Orders
OrderCustomerTotalXero
#1042Gregory Milne£187.20
#1041Priya Nair£64.00
#1040Tom Ashworth£212.50
#1038Hannah Doyle-£31.20CN-0088 CREDIT
#1037Owen Rees£48.90
go.xero.com
INV-1042
ItemTaxAmount
Brushed cotton cushion cover20%26.00
Wexford stoneware side plate x320%108.00
Shipping20%22.00
Total incl. VAT187.20
✓Verified in XeroINV-1042, checked after export
Refunds

Refunds become credit notes

Refund an order in WooCommerce, in full or in part, and Xero gets a credit note against the original invoice. Your sales figures stay right without anyone opening Xero.

  • Full and partial refunds
  • Matched to the original invoice
  • Cancelled orders never invoiced
ORDER #1042 Refund -£31.20 1 x cushion cover Refund £31.20 XERO INV-1042£187.20 Credit note -£31.20 Allocated to INV-1042 Balance £156.00
Customers

One contact per customer, not one per order

Before creating anything, Syncible looks for the customer in Xero by the details on the order. Existing contacts are reused, so your contact list stays clean and your customer history stays in one place.

  • Matched to existing Xero contacts first
  • New contacts created once, from billing details
  • Repeat buyers build a history in Xero
Order #1042Gregory Milne Order #1108Priya Nair Order #1231G. Milne Gregory Milne 2 invoices, matched Priya Nair 1 invoice, created once
VAT and accounts

Your accounts, your tax codes, decided once

Tell Syncible which Xero account and tax rate to use for sales, shipping and discounts, and which account each payment gateway pays into. The tax rates are your own Xero ones, VAT or GST. Every order after that follows the rules, so your VAT return or BAS picks up the right figures without tidying.

  • UK VAT and Australian GST
  • Sales, shipping and discounts mapped separately
  • Each payment gateway to its own Xero account
WOOCOMMERCE XERO Standard 20% Zero rate Shipping Stripe 20% VAT on Income Zero Rated Income 201 Shipping 090 Stripe account Set in the wizard. Change any time.
When Xero says no

Problems in plain English, with a Retry button

If Xero rejects an order, you see why in words a shop owner understands, not an API error. Fix the cause, press Retry. Every invoice is also checked back against Xero after it is sent, so "synced" means it is really there.

  • Readable reason for every failure
  • One-click Retry from the order
  • Invoice verified against Xero after export
Sync issues ! Order #1177 not sent Payment not recorded: account 090 is not in your Xero chart of accounts. Retry Order #1176 INV-1176 Verified in Xero Order #1175 INV-1175 Verified in Xero
Products and stock

Stock in step, products from one master

Xero is the master for stock. Adjust a quantity there and the shop follows within the hour, so what you count in Xero is what the shop sells. On Growth, products sync from the master you choose: your WooCommerce products are sent to Xero as items, or, with Xero as the master, new Xero items arrive in WooCommerce as draft products every hour and your products take their name, price and description from Xero. Every order posts a cost of goods bill to Xero using the cost prices you hold there.

  • Stock levels pushed from Xero to your store, hourly, from Starter
  • Product sync from the master you choose, on Growth
  • Cost of goods posted per order, for every item with a cost price, on Growth
WOOCOMMERCE Stoneware plate SKU WX-PLATE-23 Price£36.00 In stock38 Matches Xero XERO ITEM Stoneware plate Code WX-PLATE-23 Sales price£36.00 Cost price£14.20 Quantity on hand38 Master on Growth Xero says 38, so the shop says 38
A note on how it books sales

One invoice per order, not one line per payout

Most ecommerce tools send Xero a daily or weekly summary of what your payment provider paid out. That balances the bank, but it leaves you with a Xero that cannot tell you what a customer bought, what was refunded, or which order a VAT or GST figure came from.

Syncible books each order as its own invoice, with the customer attached and every line on it. It is the way an accountant would enter it by hand, done the moment it happens.

  • Search Xero by customer, order number or product
  • Refunds sit against the invoice they belong to
  • VAT return and BAS figures trace back to real orders
  • Statements and ageing work as normal

If you only ever need the bank to balance, say a marketplace where you never hold the customer, a payout tool may suit you better and we will say so.

Payout tool1 line
XeroContactAmount
Payout 12 SepStripe1,204.60
Six orders and a refund, folded into one figure. Which customer? Which product? Which VAT rate? Not in Xero.
Syncible
XeroContactAmount
INV-1042Gregory Milne187.20
INV-1041Priya Nair64.00
INV-1040Tom Ashworth212.50
CN-0088Hannah Doyle-31.20
INV-1037Owen Rees48.90
INV-1036Amara Okafor410.00
INV-1035Lewis Grant313.20
Same £1,204.60. Every order, every customer, every refund, each with its own VAT. The bank still balances.
Trust Layer™ · Proof of Sync

Syncible checks its own work and shows you

Sending an invoice is half the job. The Trust Layer™ is how you know it landed right.

  • Compared line by line Every planEvery invoice is read back from Xero after it’s sent and compared with the order line by line: every price, quantity and VAT figure, to the penny.
  • Live reconciliation Starter and upYour store’s totals beside Xero’s for any period, both read live, with every difference explained.
  • Verify on any order Every planOne click shows the store order beside its live Xero invoice.
  • Monthly report with sign-off Starter and upA PDF on the 1st for you, and for your accountant when you share the store with them, ready to sign off.
The Trust Layer™ card on the Syncible dashboard: every invoice read back from Xero and compared line by line, monthly reconciliation and sharing with an accountant
The Trust Layer™ card on a store’s dashboard.
Pricing

Start free. Pay when you are busy.

Plans are by orders a month. No per-order fees.

Price lock. Prices are going up. Start free today and lock in today’s prices: upgrade any time in the next 12 months and keep them for as long as you stay.
Free Right books
£0
100 orders a month, no card
Locks today’s prices for 12 months Install free
  • Trust Layer™: every invoice read back from Xero and compared line by line
  • Real-time sync, one invoice per order
  • VAT or GST per line
  • Refunds, cancellations and the Stripe fee line
  • Payments recorded on the right date
  • Email support
Starter Trade
£29/month
500 orders a month
Price locked Start 14-day trial
  • Everything in Free
  • Trust Layer™: live reconciliation and monthly report with sign-off
  • Accountant login and Reports & VAT
  • Per-customer account mapping
  • Per-gateway payment accounts
  • Backfill and stock sync
Recommended
Growth Products & margins
£59/month
1,500 orders a month
Price locked Start 14-day trial
  • Everything in Starter
  • Product sync, master of your choice
  • Cost of goods per order
  • Custom invoice prefix
  • A free setup call
Pro Scale
£99/month
5,000 orders a month
Price locked Start 14-day trial
  • Everything in Growth
  • Automatic retries over 7 days
  • Coming soonTrust Layer™: nightly end-to-end checks on your own store
  • Coming soonTrust Layer™: 12-month evidence pack
Enterprise £299/month Price locked No monthly order limit, several stores, phone support and agreed response times. Talk to us
Trust Layer™, on every plan. Every invoice is read back from Xero after it’s sent and compared line by line, and Verify shows you any order on demand. Starter and up add live reconciliation and a monthly report with sign-off. How it works →

Free: extra orders wait until the 1st or until you upgrade. Paid plans: your sync never stops. If you’re over your plan two months running, we’ll ask you to move up.

14-day free trial on paid plans · No per-order fees · Cancel anytime · Prices in pounds or Australian dollars

Compare every feature
FeatureFreeStarterGrowthProEnterprise
Your books, right
Orders a month1005001,5005,000No limit
Real-time sync, one invoice per order
VAT or GST per line, with your own Xero tax rates
Refunds as credit notes, cancellations voided
Stripe fee line
Payments recorded on the right date, including orders paid later
Draft or Awaiting approval invoices
Start date for syncing
Protection against duplicates and other apps sending the same orders
VAT and GST setup warnings
Contact matching and tax mapping
Xero plan limit handling, organisation picker and recent-order check
Email support
Trust Layer™ · Proof of Sync
Every invoice read back from Xero and compared line by line
Verify any order against its live Xero invoice
Live reconciliation and Reports & VAT–
Accountant login and a monthly report with sign-off–
Coming soonNightly end-to-end checks on your own store–––SoonSoon
Coming soon12-month evidence pack–––SoonSoon
Trade
Per-customer account mapping and the Customers tab–
Per-gateway payment accounts–
Backfill up to 5,000 orders–
Stock sync from Xero–
Coming soonQuotes and the order-state flow–SoonSoonSoonSoon
Products & margins
Product sync, master of your choice, hourly––
Cost of goods per order––
Custom invoice prefix––
A free setup call––
Coming soonVariable products––SoonSoonSoon
Scale
Automatic retries over 7 days–––
Enterprise
Several stores––––
Phone support and agreed response times––––

What’s included

Sync basics
  • Orders a month100
  • Real-time sync, one invoice per order
  • VAT or GST per line, with your own Xero tax rates
  • Refunds as credit notes, cancellations voided
  • Draft or Awaiting approval invoices
  • Start date for syncing
  • Protection against duplicates and other apps sending the same orders
  • VAT and GST setup warnings
  • Xero plan limit handling, organisation picker and recent-order check
Customers & payments
  • Stripe fee line
  • Payments recorded on the right date, including orders paid later
  • Contact matching and tax mapping
Trust Layer™ · Proof of Sync
  • Every invoice read back from Xero and compared line by line
  • Verify any order against its live Xero invoice
Support
  • Email support

Not on Free

Show 17 more featuresShow fewer
  • Live reconciliation and Reports & VATfrom Starter
  • Accountant login and a monthly report with sign-offfrom Starter
  • Nightly end-to-end checks on your own storefrom Pro, soon
  • 12-month evidence packfrom Pro, soon
  • Per-customer account mapping and the Customers tabfrom Starter
  • Per-gateway payment accountsfrom Starter
  • Backfill up to 5,000 ordersfrom Starter
  • Stock sync from Xerofrom Starter
  • Quotes and the order-state flowfrom Starter, soon
  • Product sync, master of your choice, hourlyfrom Growth
  • Cost of goods per orderfrom Growth
  • Custom invoice prefixfrom Growth
  • A free setup callfrom Growth
  • Variable productsfrom Growth, soon
  • Automatic retries over 7 daysfrom Pro
  • Several storesfrom Enterprise
  • Phone support and agreed response timesfrom Enterprise

What’s included

Sync basics
  • Orders a month500
  • Real-time sync, one invoice per order
  • VAT or GST per line, with your own Xero tax rates
  • Refunds as credit notes, cancellations voided
  • Draft or Awaiting approval invoices
  • Start date for syncing
  • Protection against duplicates and other apps sending the same orders
  • VAT and GST setup warnings
  • Xero plan limit handling, organisation picker and recent-order check
  • Backfill up to 5,000 orders
Customers & payments
  • Stripe fee line
  • Payments recorded on the right date, including orders paid later
  • Contact matching and tax mapping
  • Per-customer account mapping and the Customers tab
  • Per-gateway payment accounts
Products & stock
  • Stock sync from Xero
Trust Layer™ · Proof of Sync
  • Every invoice read back from Xero and compared line by line
  • Verify any order against its live Xero invoice
  • Live reconciliation and Reports & VAT
  • Accountant login and a monthly report with sign-off
Support
  • Email support
Coming soon
  • Quotes and the order-state flowSoon

Not on Starter

Show 10 more featuresShow fewer
  • Nightly end-to-end checks on your own storefrom Pro, soon
  • 12-month evidence packfrom Pro, soon
  • Product sync, master of your choice, hourlyfrom Growth
  • Cost of goods per orderfrom Growth
  • Custom invoice prefixfrom Growth
  • A free setup callfrom Growth
  • Variable productsfrom Growth, soon
  • Automatic retries over 7 daysfrom Pro
  • Several storesfrom Enterprise
  • Phone support and agreed response timesfrom Enterprise

What’s included

Sync basics
  • Orders a month1,500
  • Real-time sync, one invoice per order
  • VAT or GST per line, with your own Xero tax rates
  • Refunds as credit notes, cancellations voided
  • Draft or Awaiting approval invoices
  • Start date for syncing
  • Protection against duplicates and other apps sending the same orders
  • VAT and GST setup warnings
  • Xero plan limit handling, organisation picker and recent-order check
  • Backfill up to 5,000 orders
  • Custom invoice prefix
Customers & payments
  • Stripe fee line
  • Payments recorded on the right date, including orders paid later
  • Contact matching and tax mapping
  • Per-customer account mapping and the Customers tab
  • Per-gateway payment accounts
Products & stock
  • Stock sync from Xero
  • Product sync, master of your choice, hourly
  • Cost of goods per order
Trust Layer™ · Proof of Sync
  • Every invoice read back from Xero and compared line by line
  • Verify any order against its live Xero invoice
  • Live reconciliation and Reports & VAT
  • Accountant login and a monthly report with sign-off
Support
  • Email support
  • A free setup call
Coming soon
  • Quotes and the order-state flowSoon
  • Variable productsSoon

Not on Growth

Show 5 more featuresShow fewer
  • Nightly end-to-end checks on your own storefrom Pro, soon
  • 12-month evidence packfrom Pro, soon
  • Automatic retries over 7 daysfrom Pro
  • Several storesfrom Enterprise
  • Phone support and agreed response timesfrom Enterprise

What’s included

Sync basics
  • Orders a month5,000
  • Real-time sync, one invoice per order
  • VAT or GST per line, with your own Xero tax rates
  • Refunds as credit notes, cancellations voided
  • Draft or Awaiting approval invoices
  • Start date for syncing
  • Protection against duplicates and other apps sending the same orders
  • VAT and GST setup warnings
  • Xero plan limit handling, organisation picker and recent-order check
  • Backfill up to 5,000 orders
  • Custom invoice prefix
  • Automatic retries over 7 days
Customers & payments
  • Stripe fee line
  • Payments recorded on the right date, including orders paid later
  • Contact matching and tax mapping
  • Per-customer account mapping and the Customers tab
  • Per-gateway payment accounts
Products & stock
  • Stock sync from Xero
  • Product sync, master of your choice, hourly
  • Cost of goods per order
Trust Layer™ · Proof of Sync
  • Every invoice read back from Xero and compared line by line
  • Verify any order against its live Xero invoice
  • Live reconciliation and Reports & VAT
  • Accountant login and a monthly report with sign-off
Support
  • Email support
  • A free setup call
Coming soon
  • Nightly end-to-end checks on your own storeSoon
  • 12-month evidence packSoon
  • Quotes and the order-state flowSoon
  • Variable productsSoon

Not on Pro

Show 2 more featuresShow fewer
  • Several storesfrom Enterprise
  • Phone support and agreed response timesfrom Enterprise

What’s included

Sync basics
  • Orders a monthNo limit
  • Real-time sync, one invoice per order
  • VAT or GST per line, with your own Xero tax rates
  • Refunds as credit notes, cancellations voided
  • Draft or Awaiting approval invoices
  • Start date for syncing
  • Protection against duplicates and other apps sending the same orders
  • VAT and GST setup warnings
  • Xero plan limit handling, organisation picker and recent-order check
  • Backfill up to 5,000 orders
  • Custom invoice prefix
  • Automatic retries over 7 days
  • Several stores
Customers & payments
  • Stripe fee line
  • Payments recorded on the right date, including orders paid later
  • Contact matching and tax mapping
  • Per-customer account mapping and the Customers tab
  • Per-gateway payment accounts
Products & stock
  • Stock sync from Xero
  • Product sync, master of your choice, hourly
  • Cost of goods per order
Trust Layer™ · Proof of Sync
  • Every invoice read back from Xero and compared line by line
  • Verify any order against its live Xero invoice
  • Live reconciliation and Reports & VAT
  • Accountant login and a monthly report with sign-off
Support
  • Email support
  • A free setup call
  • Phone support and agreed response times
Coming soon
  • Nightly end-to-end checks on your own storeSoon
  • 12-month evidence packSoon
  • Quotes and the order-state flowSoon
  • Variable productsSoon
Who builds it

Eleven years of doing this by hand. Now it’s Syncible.

The We Design It studio in Bournemouth, where Syncible is built
The Bournemouth studio where Syncible is built

Syncible has been live since May 2026 with merchants in the UK and Australia. Every paid order goes to Xero as its own invoice, checked back against Xero, and we answer the support email ourselves, same working day. If you would rather have a hand with the setup, we will do it with you.

It is built by We Design It, a web development agency in Bournemouth that has built and hosted WooCommerce stores since 2015. For eleven years we built the link between shop and accounts for clients one at a time; Syncible is that work done once, properly, as something a merchant installs themselves.

Rob Gibbard
Rob GibbardFounder, Syncible · We Design It Ltd, Bournemouth
Email support from a UK agency, same working day
Free setup help on every plan, by email
Built and hosted in the UK by We Design It Ltd
Questions

Things people ask before installing

Anything else, email support@syncible.co.uk. A person replies, same working day.

Does it work with my WooCommerce setup?

It is a standard WordPress plugin from WordPress.org, so it installs on any WooCommerce store. Connect WooCommerce with one click, sign in to Xero, and the wizard walks you through your accounts and tax codes.

What happens to orders that fail?

Nothing is lost. Xero's reason is shown in plain English on the order, with a Retry button. On Free, orders above 100 in a month wait until the 1st or until you upgrade; paid plans never stop.

Will it create duplicate customers in Xero?

No. Existing Xero contacts are matched first from the order's billing details. A new contact is only created if none matches.

Can you set it up for me?

Yes, by email, on any plan, at no charge. Send your Xero account codes and tax rates or just tell us what you sell and we will suggest a mapping.

Do you support the US?

Not yet. Syncible is built for UK VAT and Australian GST; US sales tax works differently.

Does it do Shopify or QuickBooks?

Shopify to Xero and WooCommerce to QuickBooks are both coming soon. You can join the QuickBooks waitlist. Today Syncible is WooCommerce to Xero, which is where most of our merchants are.

Your next order could be in Xero tonight

Install the free plan, up to 100 orders a month, no card. If you would rather have a hand, email us and we will do the setup with you.

Not ready yet? Email me the setup guide

One email with the guide, then two more over ten days on tax codes and whether it is worth it. Reply "no thanks" and that is the end of it.