Orders become invoices, refunds become credit notes, customers are matched not duplicated. Built and supported in the UK.
Nothing to export, no CSV, no nightly job to babysit. Once connected, every paid order goes across on its own and you can check any of them in Xero from the order itself.
Install from WordPress.org, connect WooCommerce with one click, sign in to Xero. See the full details.
Every paid order is sent the moment it is placed. The order page shows the Xero invoice number, status and payment, checked back against Xero.
The same order in Xero: invoice number, customer, line items, VAT and the payment recorded. Open it straight from the order.
When an order is paid, Syncible builds the Xero invoice from what WooCommerce recorded: each line item at the price charged, the discount, the shipping line, and the VAT as it was calculated at checkout. It finds the customer in Xero or creates them once, records the payment against the invoice, and marks it paid.
Then it goes back to Xero and checks the invoice is really there. The order page in WooCommerce shows the Xero invoice number, its status, and when it was last verified. If anything was rejected, you see why, in plain words, with a Retry button.
| Order | Customer | Total | Xero |
|---|---|---|---|
| #1042 | Gregory Milne | £187.20 | INV-1042 PAID |
| #1041 | Priya Nair | £64.00 | INV-1041 PAID |
| #1040 | Tom Ashworth | £212.50 | INV-1040 PAID |
| #1038 | Hannah Doyle | -£31.20 | CN-0088 CREDIT |
| #1037 | Owen Rees | £48.90 | INV-1037 PAID |
| Item | Tax | Amount |
|---|---|---|
| Brushed cotton cushion cover | 20% | 26.00 |
| Wexford stoneware side plate x3 | 20% | 108.00 |
| Shipping | 20% | 22.00 |
| Total incl. VAT | 187.20 |
Refund an order in WooCommerce, in full or in part, and Xero gets a credit note against the original invoice. Your sales figures stay right without anyone opening Xero.
Before creating anything, Syncible looks for the customer in Xero by the details on the order. Existing contacts are reused, so your contact list stays clean and your customer history stays in one place.
Tell Syncible which Xero account and tax rate to use for sales, shipping and discounts, and which account each payment gateway pays into. The tax rates are your own Xero ones, VAT or GST. Every order after that follows the rules, so your VAT return or BAS picks up the right figures without tidying.
If Xero rejects an order, you see why in words a shop owner understands, not an API error. Fix the cause, press Retry. Every invoice is also checked back against Xero after it is sent, so "synced" means it is really there.
Xero is the master for stock. Adjust a quantity there and the shop follows within the hour, so what you count in Xero is what the shop sells. On Growth, products sync from the master you choose: your WooCommerce products are sent to Xero as items, or, with Xero as the master, new Xero items arrive in WooCommerce as draft products every hour and your products take their name, price and description from Xero. Every order posts a cost of goods bill to Xero using the cost prices you hold there.
Most ecommerce tools send Xero a daily or weekly summary of what your payment provider paid out. That balances the bank, but it leaves you with a Xero that cannot tell you what a customer bought, what was refunded, or which order a VAT or GST figure came from.
Syncible books each order as its own invoice, with the customer attached and every line on it. It is the way an accountant would enter it by hand, done the moment it happens.
If you only ever need the bank to balance, say a marketplace where you never hold the customer, a payout tool may suit you better and we will say so.
| Xero | Contact | Amount |
|---|---|---|
| Payout 12 Sep | Stripe | 1,204.60 |
| Xero | Contact | Amount |
|---|---|---|
| INV-1042 | Gregory Milne | 187.20 |
| INV-1041 | Priya Nair | 64.00 |
| INV-1040 | Tom Ashworth | 212.50 |
| CN-0088 | Hannah Doyle | -31.20 |
| INV-1037 | Owen Rees | 48.90 |
| INV-1036 | Amara Okafor | 410.00 |
| INV-1035 | Lewis Grant | 313.20 |
Sending an invoice is half the job. The Trust Layer™ is how you know it landed right.
Plans are by orders a month. No per-order fees.
Free: extra orders wait until the 1st or until you upgrade. Paid plans: your sync never stops. If you’re over your plan two months running, we’ll ask you to move up.
Annual plans are billed once a year at ten times the monthly price: two months free.
14-day free trial on paid plans · No per-order fees · Cancel anytime · Prices in pounds or Australian dollars
| Feature | Free | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|---|
| Your books, right | |||||
| Orders a month | 100 | 500 | 1,500 | 5,000 | No limit |
| Real-time sync, one invoice per order | |||||
| VAT or GST per line, with your own Xero tax rates | |||||
| Refunds as credit notes, cancellations voided | |||||
| Stripe fee line | |||||
| Payments recorded on the right date, including orders paid later | |||||
| Draft or Awaiting approval invoices | |||||
| Start date for syncing | |||||
| Protection against duplicates and other apps sending the same orders | |||||
| VAT and GST setup warnings | |||||
| Contact matching and tax mapping | |||||
| Xero plan limit handling, organisation picker and recent-order check | |||||
| Email support | |||||
| Trust Layer™ · Proof of Sync | |||||
| Every invoice read back from Xero and compared line by line | |||||
| Verify any order against its live Xero invoice | |||||
| Live reconciliation and Reports & VAT | – | ||||
| Accountant login and a monthly report with sign-off | – | ||||
| Coming soonNightly end-to-end checks on your own store | – | – | – | Soon | Soon |
| Coming soon12-month evidence pack | – | – | – | Soon | Soon |
| Trade | |||||
| Per-customer account mapping and the Customers tab | – | ||||
| Per-gateway payment accounts | – | ||||
| Backfill up to 5,000 orders | – | ||||
| Stock sync from Xero | – | ||||
| Coming soonQuotes and the order-state flow | – | Soon | Soon | Soon | Soon |
| Products & margins | |||||
| Product sync, master of your choice, hourly | – | – | |||
| Cost of goods per order | – | – | |||
| Custom invoice prefix | – | – | |||
| A free setup call | – | – | |||
| Coming soonVariable products | – | – | Soon | Soon | Soon |
| Scale | |||||
| Automatic retries over 7 days | – | – | – | ||
| Enterprise | |||||
| Several stores | – | – | – | – | |
| Phone support and agreed response times | – | – | – | – | |

Syncible has been live since May 2026 with merchants in the UK and Australia. Every paid order goes to Xero as its own invoice, checked back against Xero, and we answer the support email ourselves, same working day. If you would rather have a hand with the setup, we will do it with you.
It is built by We Design It, a web development agency in Bournemouth that has built and hosted WooCommerce stores since 2015. For eleven years we built the link between shop and accounts for clients one at a time; Syncible is that work done once, properly, as something a merchant installs themselves.

Anything else, email support@syncible.co.uk. A person replies, same working day.
It is a standard WordPress plugin from WordPress.org, so it installs on any WooCommerce store. Connect WooCommerce with one click, sign in to Xero, and the wizard walks you through your accounts and tax codes.
Nothing is lost. Xero's reason is shown in plain English on the order, with a Retry button. On Free, orders above 100 in a month wait until the 1st or until you upgrade; paid plans never stop.
No. Existing Xero contacts are matched first from the order's billing details. A new contact is only created if none matches.
Yes, by email, on any plan, at no charge. Send your Xero account codes and tax rates or just tell us what you sell and we will suggest a mapping.
Not yet. Syncible is built for UK VAT and Australian GST; US sales tax works differently.
Shopify to Xero and WooCommerce to QuickBooks are both coming soon. You can join the QuickBooks waitlist. Today Syncible is WooCommerce to Xero, which is where most of our merchants are.
Install the free plan, up to 100 orders a month, no card. If you would rather have a hand, email us and we will do the setup with you.
One email with the guide, then two more over ten days on tax codes and whether it is worth it. Reply "no thanks" and that is the end of it.