When MyWorks is more than you need
MyWorks is the most feature-dense WooCommerce accounting sync on the market. It supports Xero, QuickBooks, and MYOB. It has two-way product sync with granular field mapping, multi-currency handling, and a stack of configuration screens that give you control over almost everything.
For a US-based agency managing complex multi-store setups, that depth makes sense. For a UK merchant who wants WooCommerce orders to appear as Xero invoices with correct VAT coding, it's overkill. The setup wizard has dozens of mapping screens. The documentation runs to hundreds of pages. And when something goes wrong, the debug logs require developer-level knowledge to interpret.
The other issue is UK VAT specifics. MyWorks was built for the US and Australian markets first. It handles tax, but it doesn't offer the kind of per-tax-class-to-Xero-tax-type routing that UK mixed-rate stores need out of the box. You can configure it, but it takes work.
Syncible was built in the UK, for UK merchants, by someone who ran into these exact gaps while managing WooCommerce stores for agency clients. The setup takes minutes. UK VAT routing works out of the box. And the pricing is transparent — no per-site licensing surprises.
Feature comparison: Syncible vs MyWorks
| Feature | Syncible | MyWorks |
|---|---|---|
| Per-order Xero invoices | ✓ | ✓ |
| Real-time webhook sync | ✓ Seconds, webhook-driven | Interval sync: 5, 10, 30 or 60 min |
| Refund → credit note | ✓ With allocation | ✓ Documented |
| Cancellation → void | ✓ | Not documented |
| UK VAT tax class routing | ✓ Built-in, per class | ✓ Per-region tax mapping |
| Setup time | ✓ Guided wizard | Not documented |
| COGS tracking | ✓ Growth plan | Not documented |
| Stock sync | ✓ Both ways | ✓ Inventory sync |
| Two-way product field mapping | SKU + price + stock | ✓ Custom field mapping |
| Per-contact account mapping | ✓ Pro plan | Not documented |
| Payment gateway routing | ✓ Per gateway | ✓ Gateway mapping |
| Audit trail | ✓ Full activity log | Not documented |
| Failure email alerts | ✓ Email alert on failure | Not documented |
| Historical backfill with preview | ✓ Dry-run first | ✓ Push/Pull bulk sync |
| Free plan | ✓ 100 orders/month, real-time, held not dropped above the limit | Yes, Launch tier (20 orders/mo) |
| Pricing (comparable tier) | £59/mo Growth | $79/mo Scale (1,000 orders) or $99/mo Soar (unlimited) |
Three reasons UK merchants choose Syncible over MyWorks
1. Setup in minutes, not hours
Syncible installs as a WordPress plugin with a guided wizard: connect WooCommerce, connect Xero, choose your sales account and tax setting, done. MyWorks has a mapping screen for products, customers, tax rates, payment methods, order statuses, shipping methods, and more. That granularity is powerful if you need it, but most UK merchants selling B2C products just want orders in Xero with correct VAT. Syncible gets you there without the configuration overhead.
2. UK VAT routing that works out of the box
Syncible's tax mapping section lets you route each WooCommerce tax class to a specific Xero tax type in two clicks. Standard to OUTPUT2, zero-rated to ZERORATEDOUTPUT, children's clothing to ZERORATEDOUTPUT. MyWorks can do this too, but it requires navigating through tax mapping screens that were designed for US sales tax first. The UK VAT path through MyWorks exists; it just isn't the default experience.
3. Transparent failure handling
When a Syncible export fails, the dashboard shows exactly which order failed and why. You get an email when it fails with the specific Xero error and a one-click retry. MyWorks logs failures in debug files that require SSH or FTP access to read. For merchants without a developer on staff, the difference between “Order #1234 failed: invalid account code 201” and a PHP stack trace in a log file is the difference between fixing it yourself and raising a support ticket.
Frequently asked questions
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